Privacy Policy

Trip Planner: Shared Calendar · UNO AVE, LLC

Last updated: July 7, 2026

This Privacy Policy explains how UNO AVE, LLC (“UNO AVE,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Trip Planner mobile application and related services (collectively, the “App”). It applies to the App on all platforms where it is distributed, including the Apple App Store and Google Play.

By using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the App.

1. Information We Collect

1.1 Information you provide to us

Account information. Creating an account is optional. If you create one (for example, to sync your trips across devices or share trip plans with others), we collect your email address and, if you provide it, your name.
Trip content. The itineraries, trips, transportation and accommodation details, activities, notes, costs, and time-zone settings you create in the App. This content is stored on our servers (associated with your account or, if you have not created one, with an app-generated identifier) so that features such as syncing, sharing, and data recovery can work reliably.
Files and photos. Documents and images you choose to attach to your trips (for example, reservations, tickets, or travel documents). Unlike other trip content, attachments are stored locally on your device and are uploaded to our servers only if you enable attachment syncing or sharing. We do not access your device’s photo library or files beyond the items you explicitly select.
Customer support communications. If you contact us, we collect the contents of your message, your email address, and any information you choose to include.

1.2 Information collected automatically

Device and app information. Device model, operating system and version, app version, language and region settings, and device or app-level identifiers (such as a device ID, advertising identifier where permitted, or an app-generated user ID).
Usage data. How you interact with the App, such as features used, screens viewed, and session information.
Diagnostics. Crash logs and performance data used to identify and fix problems.
Purchase information. If you purchase a subscription or one-time upgrade, our payment infrastructure provider (RevenueCat) and the relevant app store process your purchase. We receive transaction records (such as product, price, and status) but never your full payment card details.
Approximate network information. Your IP address, which may indicate your approximate (city-level) location. The App does not collect precise GPS location.

1.3 Information from third parties

We receive limited information from the app stores and from the service providers listed in Section 5 (for example, aggregated analytics, crash reports, and subscription status).

2. How We Use Your Information

To provide the App — creating and maintaining your account; storing and syncing your trips and attachments across devices; enabling trip sharing and real-time collaborative editing; processing purchases and managing subscriptions.
To communicate with you — responding to support requests and sending important service notices (for example, changes to this Policy or to features you use).
To improve the App — understanding how the App is used, diagnosing crashes and performance issues, and developing new features. Where possible, we use aggregated or de-identified data for these purposes.
To show advertising — displaying ads in the free version of the App, as described in Section 4. Ads are removed for Pro users.
To protect our services — detecting, preventing, and responding to fraud, abuse, security incidents, and violations of our terms.
To comply with law — meeting our legal obligations and responding to lawful requests.

We do not send marketing emails without your consent, and we do not sell your personal information for money.

3. Legal Bases for Processing (EEA/UK)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

Performance of a contract — providing the App, accounts, syncing, sharing, and purchases.
Consent — personalized advertising and tracking (see Section 4), where required. You may withdraw consent at any time.
Legitimate interests — analytics, diagnostics, service improvement, security, and fraud prevention, balanced against your rights and interests.
Legal obligation — where processing is required by applicable law.

4. Advertising and Tracking

The free version of the App displays advertising served by Google AdMob. Depending on your settings and consent, advertising partners may collect device identifiers (such as Apple’s IDFA or Google’s Advertising ID) and advertising data, and may use these identifiers to track you across apps and websites owned by other companies in order to serve personalized ads and measure ad performance.

Your choices:

iOS: Under Apple’s App Tracking Transparency framework, the App will ask your permission before tracking. If you decline (or later change your choice in Settings → Privacy & Security → Tracking), your identifier will not be used for cross-app tracking, and you will see non-personalized ads instead.
Android: You can reset or delete your Advertising ID and opt out of ads personalization in your device’s Google settings.
Remove ads entirely: Upgrading to Pro removes all advertising from the App.

Non-personalized ads may still use limited data (such as approximate location inferred from IP address and general device information) for frequency capping and fraud prevention.

We share personal information only in the following circumstances:

With people you choose. If you share a trip plan or attachment, the recipients you designate can view (and, if permitted, edit) that content.
With service providers that process data on our behalf under contractual restrictions, and with advertising partners as described in Section 4. Our current providers are:

Provider	Purpose	Privacy policy
Google Firebase (Analytics, Crashlytics)	Usage analytics, crash and performance diagnostics, cloud infrastructure	firebase.google.com/support/privacy
Google AdMob	Advertising in the free version	support.google.com/admob
Google Play Services	Core platform services (Android)	google.com/policies/privacy
RevenueCat	Subscription and purchase management	revenuecat.com/privacy
Unity	App runtime and related services	unity.com/legal/privacy-policy

For legal reasons. If required by law, subpoena, or similar legal process, or where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud, or to respond to a lawful government request.
In a business transfer. If UNO AVE is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or in the use of your personal information.
Aggregated or de-identified data. We may share information that cannot reasonably be used to identify you.

6. International Data Transfers

We are based in Japan, and our service providers (listed in Section 5) operate globally, primarily from the United States. Your information may therefore be transferred to, stored in, and processed in the United States and other countries whose data protection laws may differ from those of your country. Where required, we rely on appropriate safeguards for such transfers — for example, the European Commission’s Standard Contractual Clauses for EEA/UK data, and, for data of users in Japan, the measures described in Section 10.3 in accordance with the APPI.

7. Data Retention

Trip content and account data are retained on our servers while you use the App (whether or not you have created an account). If you delete a trip in the App, it is deleted from our servers as well. If you delete your account or ask us to erase your data, we delete it within a reasonable period, except where retention is required by law or for legitimate business purposes (such as records of completed transactions).
Attachments stored only on your device are under your control. If you uninstall the App before syncing them, they are permanently removed along with the App and cannot be recovered by us.
If you uninstall the App, your account information and trip content remain intact on our servers so that your data can be restored when you reinstall the App or move to a new device. If you do not want your data retained, contact us to request deletion (see Section 9).
Automatically collected data (analytics, diagnostics) is retained for up to 24 months, after which it may be kept only in aggregated form.
Support correspondence is retained as long as needed to resolve your inquiry and for a reasonable period thereafter.

8. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption of data in transit, access controls, and reliance on established cloud infrastructure providers. Access to personal information is limited to personnel and contractors who need it to operate, develop, or improve the App. No system can be guaranteed to be 100% secure, and we cannot promise the absolute security of your information. If we learn of a security breach affecting your personal information, we will notify you as required by applicable law.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you;
Correction — request that we correct inaccurate information;
Deletion — request that we delete your personal information;
Portability — request your data in a structured, machine-readable format;
Objection and restriction — object to or ask us to restrict certain processing;
Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, email us at tripplanner-support@unoave.com. We will respond within the time required by applicable law. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights. Please note that some information is necessary for the App to function, and deleting it may limit or disable certain features.

You can also stop all further collection of information by the App by uninstalling it. Uninstalling does not delete your account information or trip content from our servers — this data is retained intact so it can be restored if you reinstall the App or move to a new device. Attachments that were never synced exist only on your device and are permanently lost when you uninstall. To have your server-side data deleted, contact us at the address above.

10. Regional Disclosures

10.1 European Economic Area and United Kingdom

In addition to the rights described above, you have the right to lodge a complaint with your local data protection supervisory authority. We encourage you to contact us first so we can try to resolve your concern directly.

10.2 California (CCPA/CPRA)

California residents have the right to know, correct, delete, and port their personal information, and the right to opt out of the “sale” or “sharing” of personal information as those terms are defined by California law. The use of advertising identifiers for cross-context behavioral advertising described in Section 4 may constitute “sharing” under California law. You can opt out by declining tracking permission (iOS), turning off ads personalization (Android), or upgrading to Pro, which removes advertising. We do not sell personal information for money, and we have no actual knowledge of selling or sharing the personal information of consumers under 16 years of age. You may also designate an authorized agent to make requests on your behalf. We will not discriminate against you for exercising your California privacy rights.

10.3 Japan (APPI)

UNO AVE, LLC is a business operator based in Japan and handles your personal information in accordance with the Act on the Protection of Personal Information (APPI). We use your personal information only within the scope of the purposes stated in this Policy, and we do not provide personal data to third parties except as described in Section 5 or as otherwise permitted by law. Where we provide personal data to third parties located outside Japan (including our U.S.-based service providers), we do so in accordance with the APPI — for example, by confirming that the recipient has established systems that conform to the standards prescribed by the APPI, or by obtaining your consent where required, and we provide information about the recipient country’s data protection framework upon request. You may request disclosure, correction, addition, deletion, cessation of use, or cessation of third-party provision of your retained personal data by contacting us at the address in Section 14.

11. Children’s Privacy

The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at tripplanner-support@unoave.com.

12. Artificial Intelligence

The App does not use artificial intelligence technologies to process your personal data or provide features, and your content is not used to train AI models.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page, and for material changes we will provide additional notice within the App or by other reasonable means before the change takes effect. Your continued use of the App after the effective date of an updated Policy means the updated Policy applies to you.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

UNO AVE, LLC
Email: tripplanner-support@unoave.com